> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cloudthinker.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing & Subscriptions

> Manage your CloudThinker subscription, billing, credits, and usage quotas

CloudThinker offers flexible subscription plans to match your organization's needs, from individual developers to enterprise teams managing multi-cloud environments.

## Plans & Pricing

<CardGroup cols={3}>
  <Card title="Free" icon="seedling">
    Get started with up to 3 users and 5 daily credits — no cost, forever
  </Card>

  <Card title="Pro" icon="user">
    \$19/seat/mo — 100 credits per seat for individual practitioners
  </Card>

  <Card title="Team" icon="users">
    \$25/seat/mo — 200 credits per seat for collaborative teams
  </Card>
</CardGroup>

<CardGroup cols={2}>
  <Card title="Business" icon="briefcase">
    \$39/seat/mo — 400 credits per seat for scaling organizations
  </Card>

  <Card title="Enterprise" icon="building">
    Custom pricing — unlimited credits with private offer and dedicated support
  </Card>
</CardGroup>

### Plan Comparison

| Feature                                        | Free    | Pro          | Team         | Business     | Enterprise |
| ---------------------------------------------- | ------- | ------------ | ------------ | ------------ | ---------- |
| Price                                          | \$0     | \$19/seat/mo | \$25/seat/mo | \$39/seat/mo | Custom     |
| Users                                          | Up to 3 | Per-seat     | Per-seat     | Per-seat     | Custom     |
| Credits                                        | 5 daily | 100/seat/mo  | 200/seat/mo  | 400/seat/mo  | Unlimited  |
| AI Agents                                      | ✓       | ✓            | ✓            | ✓            | ✓          |
| [Operations Hub](/guide/operations-hub) (325+) | ✓       | ✓            | ✓            | ✓            | ✓          |
| Natural Language Query                         | ✓       | ✓            | ✓            | ✓            | ✓          |

All plans include pooled team credits with a \$0.10/credit overage rate. Annual billing saves 20%.

<Card title="View Full Pricing & Feature Details" icon="arrow-up-right-from-square" href="https://cloudthinker.io/pricing">
  Compare all plans, see estimated credit usage per operation, and choose the right tier for your team
</Card>

***

## Managing Your Subscription

### View Current Plan

1. Navigate to **Admin Settings > Billing**
2. View your current plan, usage, and billing cycle
3. See upcoming charges and invoice history

### Upgrade or Downgrade

To change your plan:

1. Go to **Admin Settings > Billing**
2. Click **Change Plan**
3. Select your new plan
4. Review the changes and confirm

<Info>
  Plan changes take effect immediately. Upgrades are prorated for the current billing period. Downgrades take effect at the next billing cycle.
</Info>

### Add Team Members

For seat-based plans:

1. Navigate to **Admin Settings > Organization**
2. Click **Invite Members**
3. Enter email addresses
4. Select roles and workspace access
5. Additional seats are billed automatically

***

## Usage & Quotas

CloudThinker tracks usage across several dimensions:

### Quota Types

| Quota             | Description                           | Reset      |
| ----------------- | ------------------------------------- | ---------- |
| **Conversations** | Agent conversation sessions           | Monthly    |
| **API Calls**     | Programmatic API requests             | Monthly    |
| **Cloud Sync**    | Resource discovery operations         | Daily      |
| **Reports**       | Generated reports and exports         | Monthly    |
| **Storage**       | Knowledge base and attachment storage | Continuous |

### Viewing Usage

Track your usage in real-time:

1. Go to **Admin Settings > Usage**
2. View current period usage
3. See historical trends
4. Monitor quota consumption

### Quota Alerts

Configure alerts when approaching limits:

* 75% usage warning
* 90% usage alert
* Limit reached notification

***

## Credits

CloudThinker uses a credit system for flexible consumption:

### How Credits Work

* Credits are included with your plan
* Additional credits can be purchased
* Credits apply to agent conversations and API usage
* Unused credits roll over (limits apply by plan)

### Credit Balance

View your credit balance:

1. Navigate to **Admin Settings > Usage**
2. See current balance
3. View credit history and transactions
4. Purchase additional credits if needed

### Credit Transactions

| Transaction Type    | Description                            |
| ------------------- | -------------------------------------- |
| **Plan Allocation** | Monthly credits from your subscription |
| **Purchase**        | Additional credits bought              |
| **Usage**           | Credits consumed by operations         |
| **Rollover**        | Unused credits carried forward         |
| **Expiration**      | Expired credits (if applicable)        |

***

## Invoices & Payments

### Payment Methods

Supported payment methods:

* Credit/debit cards (Visa, Mastercard, Amex)
* ACH bank transfer (US)
* Wire transfer (Enterprise)
* Invoice billing (Enterprise)

### Managing Payment Methods

1. Go to **Admin Settings > Billing**
2. Add or update payment methods
3. Set default payment method
4. View payment history

### Invoices

Access your invoice history:

1. Navigate to **Admin Settings > Billing**
2. View and download invoices
3. Filter by date range
4. Export for accounting

### Billing Cycle

* Monthly plans: Billed on subscription start date
* Annual plans: Billed yearly with discount
* Usage overage: Billed at end of billing period

***

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="Can I try CloudThinker before subscribing?">
    Yes! The Free plan gives you up to 3 users and 5 daily credits at no cost — no credit card required.
  </Accordion>

  <Accordion title="What happens when I exceed my quota?">
    You'll receive alerts as you approach limits. Operations may be throttled at the limit until your quota resets or you upgrade.
  </Accordion>

  <Accordion title="Can I cancel my subscription?">
    Yes, you can cancel anytime. Your access continues until the end of the current billing period.
  </Accordion>

  <Accordion title="Do you offer refunds?">
    Annual subscriptions are eligible for prorated refunds within 30 days. Monthly subscriptions are non-refundable.
  </Accordion>

  <Accordion title="How do I get an invoice for my company?">
    Invoices are automatically generated and available in your billing settings. Enterprise customers can request custom invoice formats.
  </Accordion>
</AccordionGroup>

<CardGroup cols={2}>
  <Card title="Contact Sales" icon="envelope" href="mailto:sales@cloudthinker.io">
    Questions about Enterprise plans or volume pricing
  </Card>

  <Card title="BYOK" icon="key" href="/guide/byok">
    Use your own AWS Bedrock credentials to bypass credit consumption
  </Card>

  <Card title="Organization Settings" icon="building-columns" href="/guide/organization">
    Manage members, roles, and subscription at the organization level
  </Card>

  <Card title="FAQ" icon="circle-question" href="/learn/faq">
    Common questions about plans, trials, and ROI
  </Card>
</CardGroup>