Skip to main content
Every conversation with a CloudThinker agent — an AI teammate that works against your real systems — runs through the same chat surface. This page covers the mechanics that surface carries: attachments, follow-ups while an agent works, targeted replies, shortcuts, and conversation management.

Attach files

Attach up to five files to any message: select the paperclip, drag files into the composer, or paste. Agents read attachments as part of your request, so you can hand over a cost export, a log bundle, or a screenshot without retyping it. Supported types include documents, spreadsheets, code files, notebooks, images, .mp3 and .mp4 media, archives such as .zip and .tar, and more.
  • Long pastes become attachments. Pasting more than 2,000 characters converts the text into an attachment automatically; the agent reads it the same way, and the composer stays readable.
  • Download links are short-lived. A link to download an attachment works for one hour; reopen the attachment for a fresh one.
These limits apply to chat attachments only. Knowledge base uploads — reference documents agents search across conversations — have their own limits.

While an agent is working

You can keep typing while an agent streams its answer. Messages sent mid-run do not interrupt the work: they queue above the composer, drain in order once the turn ends, and each queued row can be removed before it sends. A queued message CloudThinker could not deliver shows as blocked, marked “Not sent. The agent was still busy.” Nothing resends it on its own — select Retry on the row when you want it to go. Stopping a run does not send the queue either; queued rows stay visible so you decide what still applies. In Slack, Microsoft Teams, or Google Chat there is no composer to hold messages, so CloudThinker queues them server-side: a message sent mid-run joins the run already in flight and gets its own answer in the same thread. Several rapid messages produce one “still in progress” acknowledgement, not one each.

Ask an agent to keep watching

An agent can watch a live operation so you don’t have to. Ask it to watch something and tell you when a condition is met; it sets up a single background check, ends its turn, and sends one notification when the condition fires. There is nothing to configure and nothing to clean up — a watch fires at most once and ends with the operation it watches.
For a check that should repeat on a schedule, use an automation instead.

Long conversations

The composer shows a context-window ring: the share of the agent’s context window — how much conversation it can hold in view at once — this conversation has used, with the token count in the ring’s popover. As the window fills, earlier messages are summarized, so detail from the start of a very long chat may come back paraphrased. When the ring runs high, take a fresh start rather than pushing on:
  • Branch from here, under any completed agent reply, starts a new conversation from that point and leaves the original untouched — good for trying a different direction with the context that matters. In a branched conversation, the turns inherited from the original can’t be branched again; branch from a turn made after the split.
  • Start a new chat when the topic has moved on. Agents can still search and recall earlier conversations in the workspace — see Memory.

Reply to a specific passage

Select any passage inside an agent’s reply and a Reply button appears. Selecting it drops the passage into the composer as a quote, so your follow-up is anchored to exactly that finding, number, or sentence. Replies that are still streaming aren’t quotable until they finish. Feedback works from the same row of controls under each reply: a thumbs-up records immediately, while a thumbs-down opens a short dialog and records only with a reason — a bare negative mark gives the team nothing to improve.

From chat to automation

When a piece of work is worth repeating, the agent may end its reply with a proposal card for a scheduled follow-up — its name, when it would run, and what it watches for. Select Enable to create the automation; its timing is computed from the moment you accept, not from when it was proposed. Dismiss declines. The buttons appear when you can edit automations in the workspace.

Keyboard shortcuts

Organize conversations

The sidebar lists your conversations newest-first with a search box and a type filter — chats, reviews, automation runs, and more. Each row’s menu carries Star, Rename, and Delete. Starring pins a conversation into the Starred section above the list. Starred conversations stay visible whatever filter or search is active, and leave the Recents list so the two sections never duplicate.

Agent teams and the side panel

Watch the helper agents behind a running turn and replay every command

Sharing

Share conversations and artifacts with teammates or by public link

Memory

What agents remember across conversations and how to correct it

Automations

Run stored instructions on a schedule, webhook, or repository event