Subscription

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Managing Your Subscription

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View Current Plan

1. Navigate to Admin Settings > Billing
2. View your current plan, usage, and billing cycle
3. See upcoming charges and invoice history

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Upgrade or Downgrade

To change your plan:

1. Go to Admin Settings > Billing
2. Click Change Plan
3. Select your new plan
4. Review the changes and confirm

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Add Team Members

For seat-based plans:

1. Navigate to Admin Settings > Organization
2. Click Invite Members
3. Enter email addresses
4. Select roles and workspace access
5. Additional seats are billed automatically

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How Seats Work

A seat is a paid slot on your subscription. Each seat grants its full credit allocation immediately upon purchase.

• Only active members use seats. Pending invitations don’t count toward your seat usage.
• Pre-purchase seats for more credits. Buy extra seats to boost your organization’s credit pool, even before team members join.
• Mid-cycle additions. When a new member exceeds your seat count, a seat is added automatically with prorated billing.
• Member departures. Credits stay intact for the current cycle. Seat count adjusts at next renewal.

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Invoices & Payments

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Payment Methods

Supported payment methods:

• Credit/debit cards (Visa, Mastercard, Amex)
• ACH bank transfer (US)
• Wire transfer (Enterprise)
• Invoice billing (Enterprise)

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Managing Payment Methods

1. Go to Admin Settings > Billing
2. Add or update payment methods
3. Set default payment method
4. View payment history

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Invoices

Access your invoice history:

1. Navigate to Admin Settings > Billing
2. View and download invoices
3. Filter by date range
4. Export for accounting

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Billing Cycle

• Monthly plans: Billed on subscription start date
• Annual plans: Billed yearly with discount
• Usage overage: Billed at end of billing period