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Credits are the currency for AI agent operations. Each interaction with an agent consumes credits based on complexity.

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How Credits Work

Credits are included with your plan and apply to all agent conversations and API usage:
  • Every plan gets 100 free daily credits that refresh every day, for the Light model and chat only.
  • Premium credits (your plan’s per-seat allocation) unlock all models and all features — Light, Pro, and Ultra model tiers across every app capability (agents, code review, incident RCA, dashboards, integrations, and API usage).

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Consumption Order

When you use credits, they are consumed in this order:
1

Daily Credits

100 free credits that reset every day, for the Light model and chat only. Available on all plans.
2

Bonus Credits

Promotional credits from referrals or special offers. They work with all models and never expire.
3

Premium Credits

Your plan’s per-seat credit allocation, reset each billing cycle. Unlike daily credits, premium credits work with all models (Light, Pro, Ultra) and every app feature — no model or feature restrictions.
4

Pay-As-You-Go

Automatic top-up when all other credits are exhausted. Charged at $0.10/credit. Only if PAYG is enabled.
Monitor your balance, current-period usage, historical trends, and transaction history in real-time from Admin Settings > Usage.

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Pay-As-You-Go

Never run out of credits during critical operations. Pay-As-You-Go (PAYG) automatically kicks in when all your other credits are exhausted.
Details
Rate$0.10 per credit
AvailabilityTeam, Scale, Scale +, and Enterprise plans
Spending capSet your own monthly limit — minimum $100; maximum depends on your plan tier
BillingMetered — you only pay for what you use at the end of each billing cycle
ControlEnable or disable anytime from your subscription settings
PAYG is not available on the Free plan, and is locked during the trial period. Upgrade to Team or above to enable it.

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Enable or Disable PAYG

  1. Navigate to Admin Settings > Billing
  2. Open Pay-As-You-Go
  3. Toggle PAYG on (or off)
  4. Confirm — the change takes effect immediately

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Set Your Spending Cap

The monthly cap limits how much PAYG can charge in a single billing cycle. Once the cap is reached, PAYG stops until the next cycle.
  1. In Admin Settings > Billing > Pay-As-You-Go, set your monthly cap
  2. The minimum cap is $100/month; the maximum depends on your plan tier, and your plan’s default cap is pre-filled
  3. Save — usage above the cap is blocked until the next billing cycle
Caps are per billing cycle and reset each cycle. Lowering the cap mid-cycle does not refund usage already incurred.

Subscription

Change plan, add seats, and review usage and quotas