Plans & Pricing
Free
Get started with up to 3 users and 5 daily credits — no cost, forever
Pro
$19/seat/mo — 100 credits per seat for individual practitioners
Team
$25/seat/mo — 200 credits per seat for collaborative teams
Business
$39/seat/mo — 400 credits per seat for scaling organizations
Enterprise
Custom pricing — unlimited credits with private offer and dedicated support
Plan Comparison
| Feature | Free | Pro | Team | Business | Enterprise |
|---|---|---|---|---|---|
| Price | $0 | $19/seat/mo | $25/seat/mo | $39/seat/mo | Custom |
| Users | Up to 3 | Per-seat | Per-seat | Per-seat | Custom |
| Credits | 5 daily | 100/seat/mo | 200/seat/mo | 400/seat/mo | Unlimited |
| AI Agents | ✓ | ✓ | ✓ | ✓ | ✓ |
| Operations Hub (325+) | ✓ | ✓ | ✓ | ✓ | ✓ |
| Natural Language Query | ✓ | ✓ | ✓ | ✓ | ✓ |
View Full Pricing & Feature Details
Compare all plans, see estimated credit usage per operation, and choose the right tier for your team
Managing Your Subscription
View Current Plan
- Navigate to Organization Settings > Billing
- View your current plan, usage, and billing cycle
- See upcoming charges and invoice history
Upgrade or Downgrade
To change your plan:- Go to Organization Settings > Billing
- Click Change Plan
- Select your new plan
- Review the changes and confirm
Plan changes take effect immediately. Upgrades are prorated for the current billing period. Downgrades take effect at the next billing cycle.
Add Team Members
For seat-based plans:- Navigate to Organization Settings > Members
- Click Invite Member
- Enter email addresses
- Select roles and workspace access
- Additional seats are billed automatically
Usage & Quotas
CloudThinker tracks usage across several dimensions:Quota Types
| Quota | Description | Reset |
|---|---|---|
| Conversations | Agent conversation sessions | Monthly |
| API Calls | Programmatic API requests | Monthly |
| Cloud Sync | Resource discovery operations | Daily |
| Reports | Generated reports and exports | Monthly |
| Storage | Knowledge base and attachment storage | Continuous |
Viewing Usage
Track your usage in real-time:- Go to Organization Settings > Usage
- View current period usage
- See historical trends
- Monitor quota consumption
Quota Alerts
Configure alerts when approaching limits:- 75% usage warning
- 90% usage alert
- Limit reached notification
Credits
CloudThinker uses a credit system for flexible consumption:How Credits Work
- Credits are included with your plan
- Additional credits can be purchased
- Credits apply to agent conversations and API usage
- Unused credits roll over (limits apply by plan)
Credit Balance
View your credit balance:- Navigate to Organization Settings > Credits
- See current balance
- View credit history and transactions
- Purchase additional credits if needed
Credit Transactions
| Transaction Type | Description |
|---|---|
| Plan Allocation | Monthly credits from your subscription |
| Purchase | Additional credits bought |
| Usage | Credits consumed by operations |
| Rollover | Unused credits carried forward |
| Expiration | Expired credits (if applicable) |
Invoices & Payments
Payment Methods
Supported payment methods:- Credit/debit cards (Visa, Mastercard, Amex)
- ACH bank transfer (US)
- Wire transfer (Enterprise)
- Invoice billing (Enterprise)
Managing Payment Methods
- Go to Organization Settings > Billing > Payment Methods
- Add or update payment methods
- Set default payment method
- View payment history
Invoices
Access your invoice history:- Navigate to Organization Settings > Billing > Invoices
- View and download invoices
- Filter by date range
- Export for accounting
Billing Cycle
- Monthly plans: Billed on subscription start date
- Annual plans: Billed yearly with discount
- Usage overage: Billed at end of billing period
Frequently Asked Questions
Can I try CloudThinker before subscribing?
Can I try CloudThinker before subscribing?
Yes! The Free plan gives you up to 3 users and 5 daily credits at no cost — no credit card required.
What happens when I exceed my quota?
What happens when I exceed my quota?
You’ll receive alerts as you approach limits. Operations may be throttled at the limit until your quota resets or you upgrade.
Can I cancel my subscription?
Can I cancel my subscription?
Yes, you can cancel anytime. Your access continues until the end of the current billing period.
Do you offer refunds?
Do you offer refunds?
Annual subscriptions are eligible for prorated refunds within 30 days. Monthly subscriptions are non-refundable.
How do I get an invoice for my company?
How do I get an invoice for my company?
Invoices are automatically generated and available in your billing settings. Enterprise customers can request custom invoice formats.
Contact Sales
Questions about Enterprise plans? Contact our sales team