Why approval
- Trust builds incrementally. Start with write tools set to require approval, then auto-approve routine operations once you’ve verified agent behavior.
- Reads stay fast, writes stay safe. Read-only tools run without prompts; anything that changes infrastructure can be gated.
- You see the exact command first. Every approval prompt shows the command or script before it runs, so nothing executes sight unseen.
- Every decision is logged. Approvals create an audit trail that answers “who approved what change and why” for compliance reviews.
- High-risk operations stay gated. Keep IAM changes and database schema modifications permanently approval-required.
Configure tool permissions
Set the approval mode per tool, per connection.1
Open Connections
Navigate to Connections and select the Built-in Connections tab.
2
Select a connection
Find the connection you want to configure, such as Amazon Web Services.
3
Open Tool Settings
Click Tool Settings to open the configuration modal.
4
Configure each tool
For each tool, set:
- Enabled — allow or disallow agents from using this tool
- Requires User Approval — require manual approval before execution

Approval modes
Each tool runs in one of three modes:
A safe starting configuration separates reads from writes:
The approval prompt
When an agent attempts an operation that requires approval, it pauses and presents a prompt.
When agents ask for approval
Tools set to require approval pause the agent for operations like these:Approval, Auto Mode, and agent autonomy
Per-tool approval is a static rule: the same tool always asks, always runs, or is always blocked. Two other settings interact with it. Auto Mode replaces the static Requires approval flag with a classifier that reviews each write against what you asked for:
Turn Auto Mode off and your per-tool rules resume unchanged.
Agent autonomy applies when agents run on their own, outside a live chat:
Per-tool approval governs individual tool calls; autonomy mode governs whether an agent’s proposed actions wait for a person at all.
FAQ
Which setting should I start with?
Which setting should I start with?
When first connecting a new service, set all write tools to require approval. As you build confidence in agent behavior, selectively auto-approve routine operations.
Do approvals help with compliance?
Do approvals help with compliance?
Yes. Every approval is logged, showing who approved which change and why — a change-management record without the overhead of a full ITSM workflow.
Can I stop an operation after approving?
Can I stop an operation after approving?
You can cancel an operation from the approval prompt before it runs. Once approved, the command executes as shown in Details.
What happens to these settings when Auto Mode is on?
What happens to these settings when Auto Mode is on?
The Requires approval flags are paused while the classifier decides case-by-case. Disabled tools stay disabled. Turning Auto Mode off restores your rules exactly as configured.
Related
Auto Mode
Let a classifier auto-approve safe agent actions so chats flow without stopping
Agents
Learn how agents work and collaborate
Connections
Set up cloud and service connections